Just
when you think you've got junk mail and e-mail spam under control, you might
start getting unsolicited text messages on your mobile phone. This can be
especially irritating because you normally can't delete a text message without
opening it, and in some plans, you might get charged for every text message you
receive!
The
most important thing you can help stop text message spam is to reporting it to
your carrier. Carriers shut down and block spammers, often suing the worst
offenders. But they need you to tell them who is spamming and what is in the
spam messages. To report text message spam, forward the text message to short
code 7726 (spells 'SPAM' on the keypad).
You
can try blocking spam directly using steps listed below, but this stops less
than 10% of the spam (as of December 2011), usually only stopping repeat
senders, such as in cases where you're on someone's mailing list. Most spammers
hide by changing their sending numbers. below are some ways to block mobile
phone spam, also known as SMS spam or m-spam. They're not perfect, but they
might hold you over until spam-blocking technology catches up with mobile
phones.
Steps
Blocking Steps
1. Block all text messages originating from the Internet
Since
the majority of mobile phone spam is sent through the Internet (where spammers
can text you for free) you can ask your service provider to prevent all
Internet messages from reaching your phone. As of June 2008, this feature is
offered by T-Mobile, AT&T and Verizon Wireless.
2. Create an alias
If
there are some messages you want to receive from the Internet (airline
schedules, hotel reservations, etc.), then some providers will allow you to
create a unique alias, blocking all messages that are not addressed to your
alias. This filters out spammers, who usually find their targets by sending
text messages to random numbers (1234557890@txt.company.com). Give your alias
address only to the people and website you actually want to receive messages
from. As of June 2008, this feature is offered by AT&T, Verizon Wireless
and T-Mobile.
·
Doing this may inadvertently
block replies to your text messages. If the reply-to address isn't your alias
and someone replies to your message or e-mail, their message will get blocked
because it wasn't sent to your alias.
·
If your carrier allows you to
block all text messages except when it comes from a specific address, you can
create an e-mail account that has good spam filtering software and have your
phone only receive messages from that specific e-mail address. Have people text
message you at that address, and have all the e-mails from that account forward
automatically to your phone.
3. Block a specific number, e-mail address, or website
Most
providers offer this option, and it can be useful if the spammer consistently
text messages you from the same number or e-mail address, or if they always
include their URL in the messages they send. You can also block all (or the
majority) of known phone spam numbers for your area according to a
user-generated database.
4. Dispute your cell phone bill
If
spammers continue to get through, you may be able to convince the carrier to
drop the charges associated with those messages. You have a better chance at
this if you call as soon as your receive the spam.
Carrier Specific Blocking/Reporting Instructions
In
addition to calling your carrier to add these settings, you may also be able to
block spam through the carrier website as follows. (Keep in mind that the
layout of the website may have changed since this writing, so feel free to
update this page as needed.)
AT & T:
1.
First report your spam text messages. Do this by forwarding the message to
short code 7726 (spells 'SPAM'). The system may ask you to report the phone
number that spammed you.
2.
Log in at http://mymessages.wireless.att.com. Under Preferences, look for the
text-blocking and alias options. You can also block specific addresses and
websites.
Verizon Wireless: Head on over to
http://www.verizonwireless.com, and make sure you're logged in first, if not,
log in. Under "My Verizon" you should see "My Services",
and then under My Services, you should see a list of options, at the bottom of
the list should be "Spam Control". Go ahead and click that, and from
there you can block up to five numbers and 15 internet emails/domains/etc.
T-Mobile: Log into www.t-mobile.com and
go to "My t-mobile" using the t-mobile sites drop down at the top of
the page. Now, search for "Change plan or services" and click the
link. You will be taken to a page with the section "Your Current
Services" where you'll have to click the "change services"
button. Here, you can block text messages, instant messages, photo messages,
messages sent via e-mail, or even all text messages.
Sprint: Log in at www.sprint.com.
On the top navigation bar, move the mouse to hover over "Digital
Lounge", then click "Messenging" on the smaller menu that
appears. (Alternately, click on "My device & media" and then
click on the "Messaging" icon.) Click on the "Block Texts"
button under the "Texting" section. Select the "Block messages
from all senders in my block list" option. In the text box, enter a phone
number, email address or domain (such as Comcast.net) that you want to block.
Click the "Add" button. Click the "Save changes" button.
Virgin Mobile: Check the Messaging Settings page on Virgin Mobile’s website (http://www.virginmobile.com/) to block
text messages from up to ten telephone numbers or email addresses; you can also
change preferences on your handset (VirginXL or VirginXtras > Messaging >
Messaging Management).
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